Terms of Use

1. Agreement

These Terms of Use ("Terms") are a binding agreement between you and Mathsters ("we", "us") covering the Mathsters mobile app, this website and related services (the "Service"). By downloading, installing or using the Service you accept these Terms and our Privacy Policy. If you do not agree, do not use the Service. The Terms also incorporate, where applicable, Apple's Licensed Application End User License Agreement and Google Play's Terms of Service; where those conflict with these Terms in relation to purchases, the store terms prevail.

2. Eligibility and parental responsibility

You must be at least 18 years old and legally able to enter a contract to create an account or make a purchase. The Service is intended for children to use only with the consent and under the supervision of a parent or legal guardian who holds the account. You are responsible for all activity under your account and each player profile, for keeping your login secure, and for ensuring every child who uses the Service does so in line with these Terms. You must tell us promptly if you believe your account has been accessed without permission.

3. Licence

We grant you a personal, limited, non-exclusive, non-transferable, revocable licence to install and use the app on devices you own or control, for private, non-commercial educational use by members of your household. You may not copy, modify, distribute, sell, rent, sublicense, reverse engineer, decompile, extract the question bank or artwork from, or create derivative works of the Service, or use it in a school, tutoring business or other commercial setting without a written agreement with us.

4. Subscriptions and in-app purchases

Store only. Paid features are sold exclusively as auto-renewing subscriptions through in-app purchase on the Apple App Store or Google Play. We do not sell subscriptions on this website and never collect your payment details.

Pricing. Prices are shown in the store before you confirm and may vary by country, currency and tax. Advertised prices on this website are indicative in US dollars. We may change prices for future periods; the store will notify you and, where required, ask you to agree before a higher price applies.

Free trial. New players may receive a 7-day free trial, once per player. Unless you cancel at least 24 hours before the trial ends, the store charges the subscription price and the subscription begins. Trial eligibility is determined by the store and may be withdrawn or changed at any time.

Automatic renewal. Subscriptions renew automatically for the same period at the then-current price until cancelled. Your store account is charged within 24 hours before the end of the current period.

Cancelling. You manage and cancel subscriptions in your Apple ID or Google Play account settings. Deleting the app or a player does not cancel a subscription. Cancellation takes effect at the end of the current paid period; there is no pro-rated refund for the remainder.

Refunds. All payments are processed by Apple or Google. Refunds are governed solely by their policies and are requested from them. To the extent permitted by law, we do not issue refunds, credits or exchanges ourselves, including for unused time, accidental purchases, or a child's use of a parent's device.

Per player. Each subscription covers one player profile. Family sharing is available only where the store supports it.

Coins. In-app coins are earned by answering questions, have no monetary value, cannot be bought, sold, transferred or redeemed, and may be reset if obtained through cheating or bugs.

5. Acceptable use

You agree not to: share an account beyond your household; use bots, scripts or exploits; interfere with our servers or other users; attempt to bypass subscription checks; upload or enter unlawful, abusive or infringing content in any name or nickname field; or use the Service in breach of any law. We may suspend or terminate accounts that break these rules without refund.

6. Educational content

The question bank is written to follow common primary-school curricula but is not affiliated with, endorsed by or a substitute for any school, examination board or national curriculum. We do not guarantee any learning outcome, grade or exam result. Content, topics, levels and difficulty may be added, changed or removed at any time.

7. Intellectual property

The Service, including the Mathsters name and logo, the monsters, artwork, sounds, question bank, software and design, is owned by us or our licensors and protected by copyright, trade mark and other laws. All rights not expressly granted are reserved. Any feedback you send us may be used freely without obligation to you.

8. Availability and changes

We aim to keep the Service running but do not promise it will be uninterrupted, error-free or compatible with every device or OS version. We may modify, suspend or discontinue any part of the Service, with reasonable notice where practicable. If we permanently withdraw a paid feature you have already paid for, your remedy is limited to the refund the store makes available for the unused portion of the current period.

9. Disclaimer of warranties

TO THE FULLEST EXTENT PERMITTED BY LAW, THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED OR STATUTORY, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, ACCURACY, NON-INFRINGEMENT AND UNINTERRUPTED OPERATION. YOU USE THE SERVICE AT YOUR OWN RISK.

10. Limitation of liability

TO THE FULLEST EXTENT PERMITTED BY LAW, WE AND OUR OFFICERS, EMPLOYEES, CONTRACTORS AND LICENSORS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY OR PUNITIVE DAMAGES, OR FOR LOSS OF DATA, PROGRESS, PROFITS OR GOODWILL, ARISING FROM OR RELATED TO THE SERVICE, EVEN IF ADVISED OF THE POSSIBILITY. OUR TOTAL LIABILITY FOR ALL CLAIMS IN ANY 12-MONTH PERIOD WILL NOT EXCEED THE AMOUNT YOU PAID FOR THE SERVICE IN THAT PERIOD OR US$50, WHICHEVER IS GREATER. Nothing in these Terms limits liability for death or personal injury caused by negligence, fraud, or any liability that cannot be excluded by law, and nothing affects statutory consumer rights that cannot be waived.

11. Indemnity

To the extent permitted by law, you agree to indemnify and hold us harmless from claims, losses and expenses (including reasonable legal fees) arising from your or your children's breach of these Terms or misuse of the Service.

12. Termination

You may stop using the Service and delete your account at any time from the Account screen. We may suspend or terminate your access immediately if you breach these Terms, if required by law, or if we discontinue the Service. On termination your licence ends and we may delete your data in line with the Privacy Policy. Sections 4, 7, 9, 10, 11, 14 and 15 survive termination.

13. App store terms

These Terms are between you and us only, not Apple or Google. Apple and Google have no obligation to provide maintenance or support for the app and are not responsible for any claim relating to it, including product liability, legal or regulatory compliance, consumer protection or intellectual property claims. Apple and its subsidiaries are third-party beneficiaries of these Terms and may enforce them against you. You confirm you are not located in a country subject to a US government embargo or on any US restricted-party list.

14. Governing law and disputes

These Terms are governed by the laws of [Country / State], without regard to conflict-of-law rules, and the courts of [City, Country] have exclusive jurisdiction, except that consumers in the EU or UK keep the protection of, and may bring claims in the courts of, their country of residence. Before starting any formal proceeding you agree to contact us and attempt to resolve the dispute informally for 30 days. To the extent permitted by law, claims must be brought individually and not as part of a class or representative action.

15. General

These Terms and the Privacy Policy are the entire agreement between you and us about the Service. If any provision is unenforceable, the rest remains in effect. Our failure to enforce a right is not a waiver. You may not assign these Terms; we may assign them to a successor. We may update these Terms; material changes will be notified in the app or by email at least 14 days before taking effect, and continued use after that date is acceptance.

16. Contact

Contact form or hello@playmathsters.com.